National Consumer Day is observed in India on 24 December every year. This day is dedicated to the recognition and promotion of consumer rights and responsibilities. It marks the enactment of the Consumer Protection Act, 1986, which aims to safeguard the rights of consumers.
The Consumer Protection Act, 1986 was a significant step in the direction of protecting consumers from unfair trade practices and ensuring that they have the right to be informed, the right to choose, the right to be heard, and the right to seek redressal. This legislation established consumer councils and other authorities for the settlement of consumer disputes and grievances.
On National Consumer Day, various events, seminars, and awareness programs are organized across the country to educate consumers about their rights and responsibilities. The day serves as a reminder for businesses and service providers to adhere to ethical business practices and respect consumer rights. It also encourages consumers to be vigilant and make informed choices while purchasing goods and services.
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